FAQ
Frequently Asked Questions
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What is HPR?
Retinoids are a family of chemical compounds derived from vitamin A that regulate skin cell growth, speed up cell turnover, and boost collagen production. Hydroxypinacolone retinoate (HPR) is the "next-generation" retinoid bonding directly to skin receptors to act similarly to its "sister molecule" tretinoin, but with potentially less irritation.
PDRN + Exosomes
Instead of utilizing viral ingredients, Indy Maé Skin relies on high-strength clinical-grade actives to target the same anti-aging and barrier-repair concerns:
- Growth Factors & Peptides: While we may not stock salmon-derived PDRN, Indy Maé utilizes extensive growth factor serums and peptide cocktails that achieve very similar cellular repair and collagen-boosting results.
- Hyaluronic Acid & Ceramides: At Indy Maé, our formulas lean heavily on proven barrier protectors like multi-weight hyaluronic acid complexes, ceramides, and niacinamide.
- Hydroxypinacolone Retinoate (HPR): Retinoids are a family of chemical compounds derived from vitamin A that regulate skin cell growth, speed up cell turnover, and boost collagen production. Hydroxypinacolone retinoate (HPR) is the "next-generation" retinoid that bonds directly to skin receptors to act similarly to its "sister molecule" tretinoin, but with little to no irritation to your skin. Indy Maé utilizes the power of HPR in its Vitamin A Pro night renewal serum.
When will my order ship?
Indy Maé is produced in thoughtfully planned small batches. We receive fresh batches from our lab monthly. Products marked Ready to Ship are fulfilled from our current batch. When a batch has been fully reserved, you may reserve from the next one.
An estimated shipping window will always be shown before you place a preorder, so you'll know when to expect your Indy Maé delivery.
What does "preorder" mean?
It simply means our current small batch has been reserved and we're accepting reservations from the next batch. Your product page will show the anticipated shipping window before you order.
Why does Indy Maé use preorders?
Preorders allow us to plan future batches around real customer demand while maintaining the thoughtful, small-batch production model behind Indy Maé.
Are your products safe to use on my skin?
Our professional-strength serums and creams are developed in partnership with an elite laboratory crafting dermatologist-tested formulas since 2014.
Every small batch is rigorously tested for stability, quality, and purity.
You receive the exact same clinical rigor and safety testing trusted by global skincare professionals, beautifully delivered right to your vanity.
Click here to learn more.
What skin types are these serums and creams designed for?
Intentionally made in small batches in partnership with a premier, world-class cGMP-certified laboratory that has been crafting dermatologist-tested skincare for med spas since 2014, our professional-grade clinically-developed serums and creams are formulated for treating all skin types.
Why do you release your products in small batches?
Most skincare sits in warehouses for months before it reaches your door. Heat, sunlight, and time can affect product potency. That's why Indy Maé produces skincare in intentionally small batches.
Delivered fresh to your door.
No warehouses.
No Excess.
Just freshness you can trust.
What is the meaning behind the dragonfly logo?
A dragonfly is the universal symbol of transformation, resilience, renewal. Every gold dragonfly bottle represents transformation delivering radiant skin for you, while funding critical care for individuals overcoming neurological injuries.
Click here to learn more about our impact.
Click here to meet our founder.
How does your dragonfly impact program work?
Indy Maé Skin is dedicated to funding vital research and therapy that empowers individuals living with neurological injuries.
Every gold dragonfly bottle sold represents transformation–delivering radiant skin for you, while funding critical care for individuals overcoming neurological injuries.
3% of our revenue goes to our nonprofit partner, The Healthcare Institute for Neuro-Recovery & Innovation (HINRI.org) which has provided over 1,000 hours of therapy to individuals with neurological injuries.
In addition, Indy Maé highlights one person a month with a neurological injury or disability and a story of resilience, perseverance and transformation that will not only inspire others but draw attention to neighbors in our own community who need our help.
Please click here to learn more.
Clinical-Grade Substantiation
Our professional-strength serums and creams are developed in partnership with an elite laboratory crafting dermatologist-tested formulas since 2014.
Every small batch is rigorously tested for stability, quality, and purity.
You receive the exact same clinical rigor and safety testing trusted by global skincare professionals, beautifully delivered right to your vanity.
Click here to learn more.
Indy Maé Skincare
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Revive Cream Moisturizer
Regular price $110.00 USDRegular priceSale price $110.00 USD -
Gentle Cream Cleanser
Regular price $40.00 USDRegular priceSale price $40.00 USD -
Vitamin C 20% Brightening Day Serum
Regular price $125.00 USDRegular priceSale price $125.00 USD -
Vitamin A Pro Night Renewal Serum
Regular price $125.00 USDRegular priceSale price $125.00 USD